Kazitel communications SaaS
AI receptionist and IVR menus
An AI that answers every call in English or Bangla, understands the request and transfers it, or a classic "press 1" menu.
Account configuration and service-specific workflows
Kazitel communications platform
A managed service path from provider connectivity to customer conversations
Connect Carriers & DIDs
Provider trunksNumber inventory
Route SBC edge server
RegistrationInbound & outbound
Serve PBX server
Voice applicationsMedia & call control
Engage Kazitel services
AIteamsmeetingsMessaging campaigns
Illustrative flow: confirm provider-specific values and enabled features in your account.
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AI / IVR
What you get
Natural conversations
Callers speak normally; the AI understands the need.
English and Bangla
Answers in the caller's language.
Knows your business
Learns from your help centre and documents.
Smart transfer
Sends the call to the right team with a summary.
IVR menus
Classic menus with greetings per time of day.
Call summaries
Every AI call ends with a short summary.
How it works
Up and running in three steps
Step 1
Write the greeting
And the teams it can transfer to.
Step 2
Add knowledge
FAQs, prices and policies.
Step 3
Point a number
The AI answers it from then on.
Questions about AI / IVR
Can callers ask for a person?
Yes, at any time.
What does the AI cost?
AI minutes are charged from your prepaid balance.
Talk to us about AI / IVR
Tell us what you need and we set it up with you. Or call +880 9649 161161.