/portal/cdr shows the complete history of calls placed and received on your account, while the billing page at /portal/billing aggregates that data into spend totals, billable minutes, and your assigned rate deck so you can understand exactly what drives your costs.
Call detail records
Navigate to/portal/cdr to see every call associated with your account. Each row in the table represents one call leg and includes the following fields:
Records are ordered by call start time (
started_at) with the most recent calls at the top.
Searching call records
A search bar at the top of the CDR page lets you filter the table in real time. Enter a full or partial number in the search field and press Search. The page reloads with only the matching records. Clear the field and search again to return to the full list.Billing summary
Navigate to/portal/billing to see your account’s aggregated usage and costs. Three summary cards appear at the top of the page:
Rate deck
Below the summary cards the billing page displays the rate deck assigned to your tenant. Each row covers one destination prefix:Rate assignments are managed by your administrator. Contact your admin if you believe a destination is missing from your rate deck or if a rate looks incorrect.
Recent billed calls
The right-hand column of the billing page lists the 12 most recently billed calls as a quick reference, showing the caller-to-destination pair, billed seconds, and cost per call.Navigating between CDRs and billing
1
Open the portal
Go to
/portal and sign in. You will land on the dashboard.2
Go to Call Records
Click Call Records in the portal navigation or go directly to
/portal/cdr.3
Search if needed
Type a caller or destination number in the search box and click Search to filter the list.
4
Go to Billing
Click Billing in the portal navigation or go directly to
/portal/billing to see spend totals and your rate deck.